By registering and accepting justsheTerms and Conditions you confirm that you are at least 16 years of age and all information and details provided are your correct, current and complete details. You agree that you will not use the Website for criminal, fraudulent or illegal activity or in any manner which would cause harm or distress to any third party. If we suspect fraudulent account activity or behaviour we reserve the right to suspend, restrict or terminate your access to the Website at any time without notice.

If you wish to contact us please email us at [email protected] All email will be dealt with in the order received.

Any complaints will be acknowledged within 7 working days. The customer will be informed of all progress.

Offers and Promotions

Only one promotional code can be used per order and any promotions or offers cannot be added after the order has been placed.

For full delivery details please visit our Delivery Page.

For our full Returns Policy please visit our Returns Policy Page.

justshe only sells 100% genuine products. We do not sell any fakes or copies.

During Stock Take there may be a slight delay in order processing but orders will still be delivered within advertised delivery times.

Images are for illustration purposes only and may differ from the actual product received. Colours on some items, in particular (but not limited to), cosmetic items, may vary due to limitations within the photographic process and screen variations.

All stock and prices are subject to availability, items added to the basket may change as you proceed to checkout so please recheck your order before submitting payment.

All prices listed in GBP(£) include VAT. We only accept payment in GBP(£)

We does not operate a price-matching policy.

The price of a product shall be as stated on the website at the time you place your order except in the case of obvious error. If we discover an error in the price of a product you have ordered, we will not be liable to supply that item to you at the stated price. In this event we will either contact you to confirm your order at the correct price, or cancel your order and ensure all funds are returned.

We accept payment by credit/debit cards: Visa Debit, Visa, Mastercard, Delta, Paypal or by Apple Pay. Justshe will not be liable for charges or payment processing fees, should they apply, associated to your chosen method of payment.

We do not accept orders by telephone.

Please Notify us by email if you do not receive your order after 7 days within the UK, after 14 days outside of the UK. We will complete an investigation with the relevant courier to trace your order, this may require additional information which Customer Services will request. If we are unable to trace your order we may offer a replacement, possibly to the Billing Address only, or Store Credit if a replacement is not suitable or available.

Orders may be subject to extra security checks at our discretion. This may include confirmation of Credit/Debit card details, PayPal details, or full address details. Justshe reserves the right to request payment by an alternative method or cancel any orders if this information cannot be supplied.

Justshe  reserves the right to cancel or refuse orders at any time, restrict quantities of certain items, or deliver certain orders to the Billing Address only at the discretion of our management.

Justshe reserves the right to withdraw, restrict use of promotional codes, and restrict use of promotional codes in conjunction with one another.

Once an order has been placed, Justshe are not able to guarantee that changes to an order can be made prior to the order being dispatched.

If Justshe is unable to fulfill part or all of your order due to stock becoming unavailable we will refund your payment for items we are unable to supply. Justshe will not be obliged to offer any additional compensation in any form for disappointment suffered.

If customs or import duties are charged once the parcel leaves the United Kingdom these charges must be paid for by the recipient of the parcel.

Due to restrictions shipping certain products to destinations off the mainland United Kingdom, additional postage costs may be incurred due to the number of products that can be sent per order. Should this be the case, Justshe will contact you to advise prior to the dispatch of the order.

Refunds will be processed via the original payment method, unless otherwise agreed by management.

Justshe reserves the right to leave blank any gift cards which are deemed to contain offensive or inappropriate language.

Justshe website is secured by secure sockets layer (SSL), ensuring all user information is encrypted before being sent across the internet. All card payments are processed using Worldpay. In accordance with GDPR we may pass your personal data to third parties who are authorised data processors or service providers (i.e. Worldpay, Royal mail). Data processors or service providers will not share your personal information with any other organisation without our approval. They will also hold the data securely and retain it for the period we instruct.